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Frequently asked questions
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Q
Are the glamping tents suitable for very young children?
A
We do have Travel Cots which you can borrow for young children, however all Glamping tents do have an open wood burning stove, a fire pit and a hot tub, so you will need to be extra vigilant if you are staying with younger children.
Q
Are you open all year-round?
A
Love2Stay is open all year round and our booking office hours are Monday to Friday 9am to 5pm.
Q
Can I hire linen and towels?
A
In the glamping accommodation, linen and towels are included in the cost of the holiday. We have a small amount of linen that can be hired by prior arrangement for touring guests. Please call us for more details.
Q
Are we allowed to have a camp fire?
A
There is a fire pit available to use throughout your stay. Campfires are not permitted.
Q
Do you allow smoking on site?
A
Love2Stay is a non-smoking resort
Q
Do we need to bring our own travel cot?
A
No - we can supply one for you. Please request a cot, by email, before you travel and we will be able to lend you a cot during your stay. Please note - we do not supply travel cot bedding so please supply your own cot sheets and blankets.
Q
Are we able to drive the car right up to the tent?
A
No, but you can park your car nearby and transport your luggage in our Love2Stay wheelbarrows.
Q
What is the mobile signal like on the site ?
A
Mobile signal is good for all providers at Love2Stay!
Q
How big are the Glamping tents?
A
11m long x 5.4 metres wide
Q
What payments do you accept?
A
We accept debit card, credit card and BACS payment. We do not accept American Express or cheques. Please contact us if you would like to pay by bank transfer.
Q
Do you take school parties?
A
We love organised school parties, however, we do reserve the whole site for these parties so booking well in advance is essential
Q
Where is the nearest petrol station?
A
The nearest petrol station is an Esso garage 1.5 miles from the park at Meole Brace island. It is open 24hrs
Q
How can I update my booking ?
A
At the moment you can only make changes by calling or emailing us.
Q
Are the glamping tents wheel-chair accessible?
A
We have a temporary ramp which we can supply for access into the glamping tent, however many of the paths on park are uneven; please telephone before booking and we will try to accommodate your specific requirements.
Q
Are the glamping tents secure?
A
All glamping tents have a safe for keeping your belongings secure.
Q
Do I need to bring a hairdryer?
A
No, we provide hairdryers in your accommodation.
Q
Can we come and go as we please, both on and off the resort?
A
Yes. Access to and from the Love2Stay resort is not a problem at any time. Guests are welcome to walk around the area as they wish
Q
Where are the nearest shops?
A
The nearest shops are located nearby in Shrewsbury town centre (about 2.5 miles) You will find all the major stores and supermarkets, great pubs and restaurants
Q
Can we book for a 1 night stay?
A
We can accept 1 night stays at certain times of the year, these exclude weekends in peak season though, sorry!
Q
Are all the Glamping tents suitable for children?
A
Our Love2Stay Glamping tents are incredibly family friendly and most of our tents are suitable for children of all ages. Please double check with the site to make sure you are booking one suitable for the age of your children.
Q
What's the nearest train station to Love2Stay?
A
Love2Stay is a 10-minute drive, or around 2.7 miles, from Shrewsbury train station.
Q
Can my friends and family come and stay with us?
A
If you are booking a stay at the same time as others, please let us know and we’ll do our best to make sure you are next door to each other.
Friends and family who have not booked to stay at the Love2Stay resort are not permitted to stay on site. Love2Stay are mindful of all of our guests comfort and wellbeing and believe that it is not fair to guests to allow people who are not booked in to stay overnight
Q
Do you take group bookings?
A
We are happy to take group bookings - subject to availability - at our discretion. Birthday, hen and stag party bookings may also be taken at our discretion
Q
What site security is there ?
A
We have 24hr security on park, 365 days per year.
Q
What is the nearest bus stop?
A
There are bus stops across the A5 In London Road, and we also have a stop outside the park which operates from Shrewsbury to Ironbridge