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All FAQs
Adventure
Frequently asked questions
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Q
Are all facilities open all season?
A
Weather permitting, our facilities are open all year round
Q
Is the pool heated?
A
The pool is not heated, but always remains above air temperature.
Q
Is the pool available to all guests?
A
All guests are welcome to use the pool
Q
Are children allowed in the pool?
A
Children allowed accompanied with adults
Q
Are there lifeguards?
A
There is no requirement for lifeguards because of the constant depth.
Q
Is there a charge for the bootcamp?
A
There is a bootcamp which is chargeable
Q
What age restrictions are in place for the gym?
A
The gym is available to children aged 16 and over, accompanied by guardian
Q
What exercise sessions are available in the studio?
A
Our gym studio offers a range of chargeable exercise sessions including boxing, Pilates, Yoga, kettlebells, Wattbike and more. Indoor classes are charged at £7.50 and outdoor classes are £6.
Q
How do I book activities?
A
Bookings for activities are taken at the concierge desk
Q
What fish are in the lake?
A
The lake is stocked with coarse fish – mostly carp, with some chubb, roach and perch
Q
Are there any age restrictions?
A
Children under 14yrs must be accompanied when fishing
Q
Why have you chosen a natural pool?
A
There are lots of benefits swimming in a natural pool, with the most important benefit naturally purified, non-chemically treated, pool water. The water is filtered through a water garden and reed bed.
Q
How deep is the pool?
A
The pool is all one depth - 1.4 metres deep. Access is by a set of steps.
Q
Are towels provided?
A
Towels are not provided but can be rented from reception
Q
What time is the pool open?
A
The pool is open daily, from 8am – 6pm
Q
Is there a charge for the fitness suite?
A
There is a full techno gym which is free to guests
Q
Can I book a personal trainer?
A
Personal gym instruction is available at additional cost
Q
What time is the gym open?
A
The gym is open daily from 6am – 9pm
Q
How do I find out what activities are on?
A
Details of events will be shown on the events boards at reception. You will also get a copy at check-in
Q
How do I know what the charge for the activity is?
A
Activity charges are listed on the planner
Q
Do I need a fishing license?
A
Yes - in accordance with the Rivers Authority. A rod license is required