Novel Coronavirus COVID-19 Updates Stay up-to-date here
MENU

Terms and Conditions

Reservations

Your pitch will be available from 12:30pm on the booked day of arrival and must be vacated by noon on the day of departure. We reserve the right to re-let pitches if not claimed by 6pm unless prior arrangements have been made with us.
Bookings

If the balance is under £120 then we require payment in full. If the balance is over this amount then we require a £120 deposit to secure your booking, the remaining balance is due a month before arrival. Full payment will need to be made if the holiday is within a month of booking. Provisional bookings made by telephone will be cancelled after 7 days if not confirmed in writing with a deposit. We accept no responsibility for mistakes made when booking and paying a deposit over the telephone so please make sure you check your confirmation carefully once received.

Confirmation

Your booking will be confirmed in writing once a deposit has been received. This could be in the form of an email if an email address is specified. Email addresses might also be used by ourselves for marketing purposes but WILL NOT be passed onto third parties.

Number in Party

We allow a maximum of 6 people per pitch. If maximum occupancy is exceeded, then two pitches must be booked. Groups or large parties are only permitted with prior arrangement.

Balance

If the balance is under £120 then we require payment in full. If the balance is over this amount then we require a £120 deposit to secure your booking, the remaining balance is due a month before arrival. Full payment will need to be made if the holiday is within a month of booking. Failure to arrive will result in you being liable for payment of the full balance. No refund will be given against reduction of dates booked or early departure.

Dogs

We permit dogs on the Love2Stay site. The surrounding area at Love2Stay is fantastic for dogs, with many walks leaving directly from the park and which take in dog-friendly pubs . We do, however, require dog owners to read the below carefully and abide by our dog rules so that we can maintain a happy park:

We accept well-behaved dogs throughout the season.
Dogs stay at our discretion, with a maximum of 2 dogs, of any size, per pitch.
We do not accept any dog listed under the Dangerous Dog Act.
Dogs must be kept on a lead at all times in any area of the park.
Dogs must only be exercised in the designated dog walking area. Please do not let your dog roam freely and do not exercise them on empty pitches, or anywhere other than the designated area.
You must clear up after your dog and use the dog bins provided. Please do not let your dogs foul by other customer’s pitches.
Dogs must not be left unattended at any time. Please do not leave dogs in cars, caravans, tents, motorhomes or awnings at any time on their own.
Noise must be kept to a minimum at all times, so as not to disturb the peace for other customers.
Please be considerate and understand that, although you love your dog, not everybody on our park will and keep them under control at all times.

Weather

We regret the weather conditions are beyond our control and cannot refund any monies if you cancel your booking or reduce your stay due to the weather.

Vehicles

Vehicles -vehicles must be parked on the touring pitch and not left to block roads and passing points. Guests staying in Glamping Lodges are required to use the designated carparking area. Additional vehicles must be parked in the overspill areas. Commercial vehicles must be parked in overspill carparks . Extra vehicles may be charged for.

Alteration to bookings

Once your booking has been confirmed, minor changes will not incur charge, however excessive amendments could incur a £5 administration charge. Amendments to your booking are unable to be made upon arrival.

VAT

VAT is included at the current rate.

Requests

We will try to honour your request but we are unable to guarantee specific pitch allocation.

Amenities

Some amenities may be restricted according to demand at the beginning and end of the season.

 

The Company and its employees accept no liability for any accident, injury, loss or damage to any persons or property occupying or using any part of the park, however caused. Any person in breach of the booking conditions or park rules, may, at the discretion of the management, be asked to leave. No refund will be given. Any person causing offence to other guests at the park may, at the discretion of the management, be asked to leave. No refund will be given.

The decision of Love2Stay on all the above will be final.

Glamping Lodges must be vacated by 10.00am unless you have permission to do so otherwise. A late stay change will be incurred if you stay later than the departure time. Please enquire at reception for availability and fees.

Parents are responsible for the supervision of their children at all times, especially when using the park's facilities.

We ask everyone to respect other visitors on the park and keep noise levels down between 10.00pm and 7.30am. This also includes televisions and radios, which should be used considerately during the day, and should not be audible outside of your caravan, motorhome or Glamping Lodge between the hours of 10.00pm and 7.30am.

Play Area - Parents are responsible for their children at all times. Please refrain from allowing your children to use the play area after 10.00pm.

In the interest of safety, skateboards, scooters and rollerblades are not permitted. Bicycles may be ridden on the park if used in a safe manner. Please do not ride bicycles around the busy areas of the Reception and amenities building.

BBQ's - are permitted but MUST be placed on a stand.

Ball games - must not be played in the vicinity of any accommodation, caravan or Glamping lodge. Please use the large area at the rear of the children's play area.

Speed Limit - is strictly 10mph for all vehicles, including bicycles.

Payment - of your fees constitutes accepting these conditions.

Love2Stay reserves the right to terminate the booking of anyone who fails to abide by the park rules. The Management's decision will be final.